Dynamic Dylan (MBA)
Dynamic Dylan is a native English speaker from Canada. Dylan has 13 years of experience as an international trainer, facilitatorand business lecturer. He has worked in Vietnam, Thailand, Myanmar, Laos, Cambodia, Indonesia, China, India, UK, Monaco,Ireland, Greece, Mexico, Canada, Japan and USA. He is a communications professor for the Solvay MBA business school and cross cultural lecture at HoaSen University.
Dylan founded Mekong Train in Vietnam with a focus on leadership, management and customer service training to develop people and task skills to exceed the customers’expectations.
He uses an interactive and engaging training style called EnterTraining (click here to see what Entertaining is.) which leaves participants feeling involved, energetic, inspired andmotivated to apply their key learning back at work. He is a passionate about application after the training and has created a follow-up system that supports the return on the client investment with training reminders, reviews and reinforcement.
Specialize in:
- Leadership Skills: Creating Organizational Culture, Corporate Mission, Vision and Values, Strategic Thinking, Communication, Creativity and Innovation, Responsibility & Accountability, Humor Skill, Inspiration, Morale and Motivation.
- Managerial Skills: Time Management, Goal Setting, Change Management, Delegation, Feedback, Planning and Organizing Skill, Sustainability and Green Thinking, Decision Making, Problem Solving.
- Business Reading and Writing Skills: Emails, Business Reports, Proposals, Meeting Agenda/Minutes.
- Sales Skills: Sales, Negotiation, Communication.
- Customer Service: Exceeding Internal and External Expectations.
- Training Skills: Assessments, Training Needs Analysis, Teambuilding, Train the Trainer, Coaching, 360 Feedback, Performance Management, Training Followup System.
- Cross Cultural Skills: Communication, Change, Negotiation, Dealing with Culture Shock.
- International business lecturer for Hoa Sen University and a corporate training facilitator for Crestcom Vietnam.
- Leadership corporate training in: effective problem solving, managing time for maximum results, better performance through better teamwork, conflict resolution techniques, raise customer service, and lead the team through change for small & medium size enterprises in Vietnam to managers from various industries based in Ho Chi Minh city through Crestcom® Bullet Proof Manager® Programs.
- Having held managerial positions in the Higher Education sector and more than 15 years experience in sales & marketing, business development and IT. He has worked for leading companies in pharmaceutical, commercial banking, and real estate in both the US and Vietnam. MBA from National University in California, USA. He fluently speaks English, French and Vietnamese.
